Refund policy
You can preview your logo in full, on mockups, before you pay, so please buy only when you are happy with the design.
When we refund
- The files you downloaded are broken, missing or do not match the preview, and we cannot fix it.
- You were charged twice for the same logo.
- You could not download your files because of a problem on our side.
Contact us within 14 days of purchase. We will usually fix the problem or refund you within 3 business days. Refunds go back to the original payment method.
Changes after purchase
Pro and Brand Kit include free edits: change colors, fonts, layout or symbol and download again with your order link. A different business name needs a new order.
Contact
Email support@logofinch.com with your receipt.